Shipping policy

Shipping Policy

Last Updated: [March 2026]

Thank you for shopping at OnlySwim.co.uk. We aim to provide a seamless shopping experience, and below are the details regarding our shipping policies:

1. Shipping Timeframe

We process and dispatch all orders within 2-3 business days. Orders placed on weekends or public holidays will be processed the next business day.

  • Standard Shipping: 7-14 business days for delivery

  • Express Shipping: Available at checkout, delivery in 3-5 business days

Delivery times may vary depending on location and third-party carriers.

2. Shipping Charges

Shipping costs are calculated at checkout based on the weight, size, and delivery location of your order. Free shipping is available on orders over £50 within the UK.

3. Order Tracking

Once dispatched, you will receive an email with tracking information (if applicable) to track your package.

4. International Shipping

Currently, we only ship within the UK. We’re working on offering international shipping soon.

5. Lost or Damaged Items

If your item is lost or damaged during shipping, please contact us at acornsportsuk@gmail.com within 7 days of receipt. We will assist you promptly.

6. Delivery Delays

Occasional delays may occur due to weather, holidays, or other factors beyond our control. We appreciate your patience and understanding.

7. Returns and Exchanges

We offer a 14-day return policy from the date of receiving your order. Items must be in unused, unworn, and original condition to qualify for returns or exchanges.

For more details, please refer to our Return Policy page.

8. Contact Us

For any shipping inquiries, please contact our customer support team: